Refund Policy

Effective Date: 27 January 2026

This Refund Policy governs the purchase and refund terms for Nbliq, an AI-based search engine and related services operated by Airo Global Software Inc (P) Ltd (“Company”, “we”, “our”, or “us”).

By purchasing or subscribing to any paid services on Nbliq, you agree to the terms outlined below.

1. Subscription and Payments

Nbliq may offer paid plans, premium features, or API access on a subscription or usage-based model. All prices, billing cycles, and features are clearly displayed at the time of purchase.

2. Refund Eligibility

Refunds may be issued under the following conditions:

• Duplicate or incorrect charges due to technical errors
• Billing errors caused by system malfunction
• Unauthorized transactions reported within a reasonable time
• Refund eligibility is evaluated on a case-by-case basis.
3. Non-Refundable Cases

Refunds will not be provided for:

• Partial usage of subscription periods
• Change of mind after purchase
• Dissatisfaction due to unmet expectations or results
• Free trials or promotional offers
• Services already consumed, including API usage
4. Free Trials and Promotions

If Nbliq offers free trials, users are responsible for canceling before the trial period ends. Charges applied after trial expiration are non-refundable.

5. How to Request a Refund

To request a refund, users must contact our support team through the official Nbliq support channel and provide:

• Registered email address
• Payment details (transaction ID or invoice number)
• Reason for the refund request
6. Refund Processing Time

Approved refunds will be processed within 7–14 business days and credited to the original payment method, subject to payment gateway policies.

7. Changes to This Policy

Airo Global Software Inc (P) Ltd reserves the right to modify this Refund Policy at any time. Updates will be posted on this page and become effective immediately.

8. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Airo Global Software Inc (P) Ltd

Product: Nbliq– AI Search Engine

Email: [email protected]